Our Certified Warranties

In order to ensure the integrity of each transaction, PIPES DOWN UNDER, LLC only provides warranties for product parts and materials that are completely free of any defects. Please be sure to thoroughly inspect all of the parts before you sign for a shipment.

Find Out More about Our Policies for Payments & Discounts

For international customers, a credit card down payment or wire transfer to our bank is required in advance to ensure the security of the transaction. The purchasing installer or company will provide the payment for any wire transaction fees, the exchange rate for converting to U.S. currency, and any other miscellaneous fees including shipping and VAT and duties. All payments for international shipping will be made through “Ex Works.” For U.S. and Canadian installers, payments can be made via credit cards or personal checks. We honor Visa, MasterCard, and Discover Card.

Terms & Conditions

Homeowner Terms and Conditions Terms & Conditions: Pipes Down Under, LLC, otherwise known as PDU in the statement warrantees Liner, associated parts & resin supplied by PDU, that is defective as to Quality or condition, other than the result of incorrect handling, installation or storage of the product by the customer. PDU undertakes title for goods FOB (USA-Wisconsin) shipping point. Customer shall immediately upon receiving delivery, thoroughly inspect the product and report any damage or shortage claims to the shipping carrier. Customer undertakes to indemnify PDU against and hold harmless from any costs or damages and any other loss or expense suffered or incurred by Customer in any action brought against customer based on the failure in use of any PDU Products due to, including but not limited to, improper use or installation of the products or equipment. Customer acknowledges any liner certifications, specifications or performance stated are based on utilizing PDU products. PDU products must be installed by a competent Installer/s. PDU products help maintain and extend the life of existing pipes or conduits. PDU products must only be used in an existing approved and certified pipe or conduit which meets the standards or specifications in which it is intended to be used. Failure to do this may jeopardize the pipe or conduit’s performance and safety. Pipes Down Under is a registered trademark of Pipes Down Under, LLC. Equipment is covered by manufactures warranty only. Payment terms: All deposits are nonrefundable. Buyer agrees to pay the total amount as set forth on this Sales Order/invoice. Buyer shall assume, in addition to the purchase price, all taxes and duties now or hereafter imposed or eligible on this contract or the goods therein mentioned shall be borne by the Buyer and charged to the Buyer. Total payment shown on this sales order shall be due and paid upon receipt of above said order. All unpaid delinquent balances will be assessed a late fee charge of eighteen percent (18%) per month, and will continue to accrue each month on unpaid balances until paid in full. Buyer agrees to pay reasonable attorneys’ fees and all other costs and expenses that may be incurred by seller in the enforcement of this contract along with any associated hardship in any form whatsoever placed upon Pipes Down Under, LLC. Make all checks payable to [Your Company Name].

Find out more about our warranties when you contact us. We provide shipping and discounts nationwide.